08 August 2011

CIOs in India,S Asia better prepared than peers in mature markets

Technology officers in India and South Asia (ISA) are more confident of addressing changes and complexity in business environment than their counterparts in mature markets, a study by technology giant IBM today said.

According to IBM 2011 Global CIO study, about 58 per cent Chief Information Officers (CIOs) in the ISA region said they were prepared to address changes in environment on the back of learnings from past experience and support from other functions of the organisation.

Only 49 per cent respondents from mature markets agreed with them.

"CIOs are now moving from being the leaders of a support function to one that is more closely aligned with the CEO's agenda and the larger organisational business objectives," IBM India/South Asia Partner and Strategy and Transformation Leader ( Global Business Services) Clifford Patrao said.

The study indicates that CIOs will increasingly align themselves with business, enabling internal collaboration and enabling client intimacy in partnership with business, helping the organisation grow, he added.

IBM conducted the study with 3,018 CIOs globally across 71 countries and 18 industries, including 178 CIOs in five sectors across India and South Asia.

The study was conducted to understand how are technology officers helping their firms adapt to the accelerating change and complexity in today's competitive and economic landscape, he said.

About 83 per cent of the respondents in ISA region said they were focussing on business intelligence and analytics solutions, while 57 per cent said they are focussing on risk management and compliance.

About 74 per cent respondents said they were looking at mobility solutions, while 61 per cent respondents said they were looking at virtualisation solutions to help increase competitiveness of their organisation.

Virtualisation and cloud computing technologies help companies reduce their IT infrastructure, hence helping in saving money and brings in operational efficiency as well.

"Business intelligence driven through analytics helps organisations in multiple means -- risk mitigation, operational efficiency improvement and enabling growth in revenue, while virtualisation and cloud computing surely help in cost reduction," Patrao said.

Redundancy is optimised through such tools and availability of real-time data helps in better decision making, he added.

"To better compete in the new era of global integration and pervasive technology, we believe CIOs have to broaden the definition of the 'I' in CIO.

Driving better business Insights, Integrating efficiently and Innovating by also relying on the external ecosystem will ensure CIOs contribute in a larger way to the organisation, eventually delivering on its business goals," Patrao said.